Regulatory Best Practices
Resolution Supporting Consideration of Regulatory Policies Deemed as “Best Practices”
WHEREAS, A number of innovative regulatory policies and mechanisms have been implemented
by public utility commissions throughout the United States which have contributed to the ability of
the water industry to effectively meet water quality and infrastructure challenges; and
WHEREAS, The capacity of such policies and mechanism to facilitate resolution of these
challenges in appropriate circumstances supports identification of such policies and mechanisms as “best practices”; and
WHEREAS, During a recent educational dialogue, the “2005 NAWC Water Policy Forum,” held
among representatives from the water industry, State economic regulators, and State and federal
drinking water program administrators, participants discussed (consensus was not sought nor
determined) and identified over 30 innovative policies and mechanisms that have been summarized
in a report of the Forum to be available on the website of the Committee on Water at
www.naruc.org; and
WHEREAS, As public utility commissions continue to grapple with finding solutions to meet the
myriad water and wastewater industry challenges, the Committee on Water hereby acknowledges
the Forum’s Summary Report as a starting point in a commission’s review of available and proven
regulatory mechanisms whenever additional regulatory policies and mechanisms are being
considered; and
WHEREAS, To meet the challenges of the water and wastewater industry which may face a
combined capital investment requirement nearing one trillion dollars over a 20-year period, the
following policies and mechanisms were identified to help ensure sustainable practices in
promoting needed capital investment and cost-effective rates: a) the use of prospectively relevant
test years; b) the distribution system improvement charge; c) construction work in progress; d) passthrough
adjustments; e) staff-assisted rate cases; f) consolidation to achieve economies of scale; g)
acquisition adjustment policies to promote consolidation and elimination of non-viable systems; h)
a streamlined rate case process; i) mediation and settlement procedures; j) defined timeframes for
rate cases; k) integrated water resource management; l) a fair return on capital investment; and m)
improved communications with ratepayers and stakeholders; and
WHEREAS, Due to the massive capital investment required to meet current and future water
quality and infrastructure requirements, adequately adjusting allowed equity returns to recognize
industry risk in order to provide a fair return on invested capital was recognized as crucial; and
WHEREAS, In light of the possibility that rate increases necessary to remediate aging
infrastructure to comply with increasing water quality standards could aversely affect the
affordability of water service to some customers, the following were identified as best practices to
address these concerns: a) rate case phase-ins; b) innovative payment arrangements; c) allowing the
consolidation of rates (“Single Tariff Pricing”) of a multi-divisional water utility to spread capital
costs over a larger base of customers; and d) targeted customer assistance programs; and
WHEREAS, Small water company viability issues continue to be a challenge for regulators,
drinking water program administrators and the water industry; best practices identified by Forum
participants include: a) stakeholder collaboration; b) a memoranda of understanding among relevant
State agencies and health departments; c) condemnation and receivership authority; and d) capacity
development planning; and
WHEREAS, The U.S. Environmental Protection Agency’s “Four-Pillar Approach” was discussed
as yet another best practice essential for water and wastewater systems to sustain a robust and
sustainable infrastructure to comprehensively ensure safe drinking water and clean wastewater,
including: a) better management at the local or facility level; b) full-cost pricing; c) water efficiency
or water conservation; and d) adopting the watershed approach, all of which economic regulators
can help promote; and
WHEREAS, State drinking water program administrators emphasized the following mechanisms
which Forum participants identified as best practices: a) active and effective security programs; b)
interagency coordination to assist with new water quality regulation development and
implementation, such as a memorandum of understanding; c) expanded technical assistance for
small water systems; d) data system modernization to improve data reliability; e) effective
administration and oversight of the Drinking Water State Revolving Fund to maximize
infrastructure remediation, along with permitting investor owned water companies access in all
States; f) the move from source water assessment to actual protection; and g) providing State
drinking water programs with adequate resources to carry out their mandates; now therefore be it
RESOLVED, That the National Association of Regulatory Utility Commissioners (NARUC),
convened in its July 2005 Summer Meetings in Austin, Texas, conceptually supports review and
consideration of the innovative regulatory policies and practices identified herein as “best
practices;” and be it further
RESOLVED, That NARUC recommends that economic regulators consider and adopt as many as
appropriate of the regulatory mechanisms identified herein as best practices; and be it further
RESOLVED, That the Committee on Water stands ready to assist economic regulators with
implementation of any of the best practices set forth within this Resolution.
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