Living Water Awards

2021 Living Water Award Finalists

Alberto Coronado

Southwest Water Company – Maintenance Foreman

Alberto was recognized for his courageous and selfless actions during the February 2021 winter storm that left millions of households in Texas without power and water. Alberto was
integral in keeping the drinking water and wastewater services online for SWWC customers in Pflugerville, TX during Winter Storm Uri. He used a heavy-duty truck to move a mobile generator from facility to facility to power the wells and pumps that provide water supply for the system. He also used the generator to cycle the lift station pumps to move wastewater through the collection system to the treatment plant.

“Our company is proud of the exceptional work by Alberto. He is a prime example of how we will work hard to keep our customers in service, but also demonstrates the personal sacrifice our employees make to support their teammates, and our customers, in a challenging situation,” said Jeffrey L. McIntyre, President of Texas Water Utilities, SouthWest Water Company.

Matthew Csik

New Jersey American Water – Director of Water Quality and Environmental Compliance

During normal water testing along the Delaware River, New
Jersey American Water detected unregulated synthetic chemicals unlikely to pose an acute health risk in the amounts detected. Matthew Csik, NJ American Water Director of Water Quality & Compliance, took additional samples to expedite the inquiry and elevate its attention.

The results of Matt’s sampling led to the NJ Department of
Environmental Protection establishing a multi-state working group to pinpoint the source of the contaminant. Matt’s initiative was critical in moving the partners forward to take actions to protect not only NJAW customers but also the customers of six other water companies’ and several municipalities that use the Delaware River as a source for drinking water.

His actions enabled initiation of a design plan to treat for the
contaminant at the Delaware River Treatment Plant ahead of the formal adoption of a regulation which benefits all customers.

Troy Day

EPCOR – Vice President, Engineering and Commercial Services

Every day you read about water shortages in the West and
Southwest. Troy Day directs EPCOR’s industry leadership in
reclaimed water management and response to prolonged
drought in the desert Southwest. In his role as VP, Engineering & Commercial Services, he finds solutions to ensure a sustainable, resilient water future for customers, not just for EPCOR but for communities, industry and the environment Troy employs long-term vision and cutting-edge thinking in meeting the Southwest’s water supply challenges coupled with strong economic and population growth.

Under his leadership, EPCOR’s response to drought and Colorado River water shortages in Arizona includes a diversified, robust water supply portfolio. Troy brings a unique public/private sector perspective to EPCOR as he has served on the Water Utilities Assn of AZ Board for 11 years and was president from 2010-17 and started his career as a hydrologist.

Jeffrey Gream

Indiana American Water – Field Service Representative, Union

Safety is the number one priority for water companies. Nothing matters more than making sure every employee returns home safely after a day on the job. Jeff Gream, Field Service Representative, for Indiana American Water, understands that and lives it every day.

While at a job site with contractors who were repairing a water main, Jeff, who is a member of IBEW Local Union 1393, noticed that a contractor had entered a deep excavated hole without proper shoring which could be dangerous. Jeff used his stop work authority, ultimately shutting down the repair operation until the contractor took steps to make the excavation site safe and the contractor was held responsible for the safety violation. It is a difficult call to make, knowing that reporting the incident and shutting down work would slow down the repair and potentially put a negative spotlight on the contractor.

Jeff’s supervisor said, “He represents what safety means at American Water and, I’m proud he had the courage to take action and keep safety a top priority.”

Paula McEvoy

SUEZ – Vice President, Capital Investment, Planning and Delivery

Paula McEvoy, SUEZ North America’s Vice President of Capital Investment, Planning & Delivery is a leader in environmental remediation and innovation. She is responsible for many decisions that can affect the safety, quality and reliability of the water supply for millions of customers. Paula has taken action in many areas that result in a more reliable, clean and safe water supply for customers.

Not content with the status quo, Paula developed a remediation
program to provide expedited treatment for “forever chemicals”
found in New York water wells. She also conceived of a water main replacement program to increase the replacement rate six-fold in five years which enhances reliability for customers. She also crafted an innovative water flow monitoring program that conserves hundreds of thousands of gallons of water a year.

To encourage more innovation, Paula created an awards program
to recognize engineering projects that exemplify improvements
to safety, innovation, operational and customer service while
providing significant improvements to the system operation.

NAWC members are dedicated professionals, innovative thinkers, inspiring leaders and engaged environmentalists. NAWC’s Living Water Awards honor the contributions of these exceptional individuals who display commitment to company, colleagues, community and the environment.

Living Water Award recipients represent the best of the regulated water industry, specifically employees at NAWC member companies for work done well beyond their current job responsibilities. Some examples may include:

  • Step up in a time of crisis or in an emergency
  • Elevate environmental stewardship or community commitment
  • Advance industry innovation that benefits customers

Nominate a colleague for the Living Water Award today by using the form below. Semi-finalists will be selected in September and will receive recognition leading up to the Summit and the 2021 NAWC Living Water Award winner will be announced at the Water Summit in Chicago, IL.

Nominations for the Living Water Award are due by Friday, August 27.

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Meet Dan Hingley, Winner of the 2020 NAWC Living Water Award.

The National Association of Water Companies (NAWC) is pleased to announce Aqua Virginia’s Operations Manager Daniel Hingley as the winner of the 2020 NAWC Living Water Awards. The announcement was made in October during the 2020 NAWC Virtual Water Summit.

“Dan’s innovative engineering feats serve as a perfect example of what the Living Water Award is all about,” said NAWC President and CEO Robert Powelson. “We seek to honor individuals who not only provide their communities with safe and reliable water and wastewater services, but also work hard to build more efficient and affordable practices into everyday operations.”

Dan was nominated by his colleagues for his demonstrated commitment to improving the Aqua customer experience through engineering smart, sustainable, and cost-saving solutions while overseeing vital upgrades to the Lake Monticello, Virginia wastewater treatment plant. Aqua wanted to improve the quality of the plant’s treated wastewater and minimize future rate increases for customers by reducing operating expenses and deferring the need for a more costly plant overhaul.

Dan modified the existing process and reconfigured the layout of the plant. He designed new aeration system controls to optimize treatment and ultimately implemented a solution to improve service, protect local waterways, and operate more efficiently for the community.

“Dan is an outstanding leader for Aqua Virginia and Essential Utilities,” said Aqua Virginia President John J. Aulbach II, PE “Dan’s ingenious in-house engineering design of the Lake Monticello wastewater treatment plant aeration improvements reduced Aqua’s dependency on nutrient credit purchases and reduced energy consumption, which results in lower expenses.”

Hingley is the eighth recipient of the Living Water Award. Past recipients include California Water Service Group’s George Barber (2019), Indiana American Water’s  Angelita Fasnacht (2018), Katherine Jamriska (2017); California Water Service’s Chris Whitley (2016); SUEZ North America’s Elizabeth Watson Keddy (2015); CH2M Hill’s Duyen Tran (2014); and Connecticut Water’s Steve Melanson (2013).

2020 NAWC Living Water Award Winner

Dan Hingley
Aqua Virginia

Nominations must be made by an employee of an NAWC member companies and nominees must also be employed by an NAWC member company. Nominations are submitted by completing a simple online form available on the NAWC Website.