NAWC Welcomes KUBRA as Newest Sponsor Company
Washington, D.C. (August 24, 2020) – The National Association of Water Companies (NAWC) is pleased to welcome customer experience management company, KUBRA, as a Silver Sponsor.
KUBRA provides the most comprehensive customer experience management solutions available to the utility industry today – offering solutions including billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence for clients and their customers.
“We are pleased to have KUBRA as a premier sponsor to help fulfill our mission of advocating for safe, healthy water whenever it is needed,” said NAWC President and CEO, Robert F. Powelson. “Like NAWC, KUBRA is dedicated to helping water utilities in their mission to maintain a high level of service and customer satisfaction.”
“It’s our pleasure to support the NAWC and their members. We continue to see water utilities up their game when it comes to improving customer experiences and are excited to join forces to support their goals,” said KUBRA CEO Rick Watkin. “Since KUBRA’s inception in 1992, we have identified unmet problems in the utility industry and have challenged ourselves to solve each in new and unique ways. We are excited to continue our work with the water and wastewater companies of the NAWC.”
Today, KUBRA supports more than 190 utility clients across North America delivering over 215 million online payments, 358 million mail pieces, 200 million alert messages, 140 million outage map views, and 32 million mobile app interactions annually. With more than 1.5 billion customer interactions supported annually, KUBRA services reach over 40% of households in the U.S. and Canada. For more information, visit www.kubra.com.
KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of the Hearst Corporation. Visit www.KUBRA.com for more information.
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