Press Release

NAWC Welcomes KUBRA as Silver Sponsor

For immediate release:

Contact: Marybeth Leongini, VP, Communications
Phone: (202) 349-7310   

Washington, D.C. (August 8, 2019) – The National Association of Water Companies (NAWC) is pleased to welcome KUBRA as a Silver Sponsor.

“The foundation of KUBRA’s business is delivering an excellent customer experience, something our members take very seriously. As technology continues to evolve, customer expectations are changing. Water companies understand that a customer-first approach is a win-win for the consumer and the utility. That is why NAWC members prioritize the customer experience as a business imperative,” said NAWC President and Chief Executive Officer Robert Powelson. “We are excited to welcome KUBRA to the association and have them sit alongside the leadership of NAWC’s member companies as we share best practices and collaborate on the critical issues facing the water industry.”

KUBRA (, an operating subsidiary of the Hearst Corporation, provides customer experience management solutions to some of the largest utility and government entities across North America. Founded in 1992, KUBRA focuses on digital, in-person and print solutions that help utilities interact more easily with their customers. Today, the company offers a complete and integrated suite of customer experience management solutions, including billing and payments, mapping, mobile apps, proactive communications and artificial intelligence solutions. With more than 1.5 billion customer interactions annually, KUBRA’s services reach over 40 percent of households in the U.S. and Canada.

“We’re delighted to join the NAWC and its members as a participating sponsor,” said Rick Watkin, KUBRA’s President and CEO. “It’s our mission to provide intelligent and meaningful interactions between customers and utilities, and we’re excited to bring our more than 25 years of experience to NAWC to help elevate customer satisfaction.”

NAWC offers a variety of sponsorship levels that provide immediate, tangible benefits, including exposure at NAWC events, interactions with NAWC leadership and member companies and access to industry insights and research. As a NAWC Silver Sponsor, KUBRA will be able to participate in exclusive NAWC events and serve on the NAWC Associate Member Council. Companies interested in becoming a NAWC sponsor or associate members should email

For more information on KUBRA, please contact Braden Short at

About NAWC

National Association of Water Companies (NAWC) member companies safeguard public health and promote environmental stewardship as they serve the water and wastewater needs of nearly 73 million Americans every day. NAWC members have an exceptional record of compliance with federal and state health and environmental regulations. Ensuring this high standard of quality requires extraordinary amounts of capital investment. The 10 largest NAWC member companies collectively invest nearly $3.7 billion annually to ensure their water infrastructure is well maintained and that safe and clean drinking water is available whenever needed. Learn more about NAWC and the companies we proudly represent at or follow on Twitter and LinkedIn.