Committees
NAWC provides multiple opportunities throughout the year for members to collaborate, share best practices and take collective action on topics of interest. One way we accomplish this is through our board member-led standing committees.
Customer Experience
Promotes robust customer-centric policies, programs and best practices spearheaded by water companies.
Chairs
Chelsie Carter
Director, Customer Experience, Central States Water Resources
Douwe Busschops
Director, Customer Experience, SUEZ North America
Safety, Security and Environmental
Serves as a hub for members to share best practices and insights regarding how to improve their own safety, physical and cyber security, public health and environmental compliance.
Chair
Donald Schumacher
Superintendent of Operations, Connecticut Water Company
Human Resources
The Human Resources Committee serves as a crucial platform for industry human resource leaders in the water utility sector, offering a valuable space for professionals to share information, collaborate and expand their networks.
Chair
Ron Webb
Vice President and Chief Human Resource Officer, California Water Service
Regulatory and Legislative
Drives constructive regulatory and legislative outcomes to help NAWC members provide customers with safe and reliable service at a good value.
Chair
Jay Kooper
Vice President, General Counsel and Secretary, Middlesex Water
Small/Midsize Systems
Enables NAWC members with small service territories to share best practices, develop collaborative solutions and create a unified voice to advocate for their unique interests and priorities.
Chair
Mary Hiney
CFO, Hazardville Water