Reliability
Regulated, private water companies use their expertise to ensure customers can trust their water service runs efficiently.
KEEPING SAFE, CLEAN WATER FLOWING 24/7
The reality is there’s a lot that can interrupt your water service. Leaky pipes and outdated water infrastructure threaten the reliability of our water supply. Everyday, we lose 6 billion gallons of water traveling through our water system causing major issues for communities across the country.
Fortunately, regulated, private water companies have a superior record when it comes to reliability.
NAWC member companies are helping to solve these problems by investing heavily to replace lead-lined pipes and build new water treatment plants. This improves reliability and also helps improve water quality.
ENSURING RELIABILITY
From high quality water, to regularly upgrading infrastructure like pipes and filtration systems to ensure that high-quality water gets to you, to highly responsive customer service, regulated, private water delivers the best quality water and experience available.
ROUTINE MAINTENANCE
Regulated, private water companies are constantly investing in the infrastructure that gets safe, clean water to your tap 24/7. In addition to replacing outdated infrastructure, NAWC members use advanced leak-detection technology to find leaks quickly to not only avoid water being wasted but also protect customers.
RAPID RESPONSE AND SUPERIOR CUSTOMER SERVICE
Sustained investment and maintenance of systems goes a long way toward eliminating water service impacts. But when interruptions do happen, NAWC member companies are committed to providing the best possible customer service and getting the water back online faster than government-run water systems.
LIMITING DISRUPTIONS
From payment plans to emergency preparedness, America’s private, regulated water companies take proactive measures to avoid interruptions to water services.
CONSOLIDATION
Consolidating water systems improves compliance with the Safe Drinking Water Act (SDWA) and helps avoid treated water being wasted due to lack of investment and repair of aging infrastructure.