Water Summit Agenda
Mission Critical:
Reliably Delivering a Superior Product
Monday, September 9
All times are Pacific Standard
Registration and Vendor Hall Open in Pacific Foyer
General Session will take place in Pacific Ballroom
10:00 a.m. – Registration & Vendor Hall Open
10:00 a.m. – Registration & Vendor Hall Open
Pacific Foyer
12:00 - 2:00 p.m. – Networking Session
Pacific Foyer
2:00 p.m. - Summit Kickoff
2 p.m. – Summit Kickoff
2:15 p.m. – Workshop: The Return Fire
2:15 p.m. – Interactive Workshop: The Return Fire
Research shows that opinions on water service can be moved with effective messaging. Join us for an interactive workshop on how best to address concerns about the U.S. water grid and refocus customers’ attention on the reality that NAWC member companies provide a product that is not only safe and reliable, but superior to other options.
Discussion Leader:
Mark Weaver, Communications Counsel
Featuring:
The Honorable Thomas J. Gleeson, Chair, Public Utility Commission of Texas
Check back for updates as additional speakers are confirmed
3:15 p.m. – Keynote Address
3:15 p.m. – Keynote Address
Monday, September 10 - Reception
6:00 - 8:00 p.m. - Welcome Reception
Bayview Ballroom
Grab your wingman and get ready… “It’s time for the big one!” Join us for a reception under the San Diego sunset as we kick off the 2024 Water Summit.
Tuesday, September 10
Registration and Vendor Hall Open in Pacific Foyer
All General Session panels will take place in Pacific Ballroom
7:30- 9:00 A.M. – WOMEN IN WATER BREAKFAST
Balboa AB (4th Floor)
9:00 A.M. – WELCOME REMARKS
Robert F. Powelson, President and CEO, National Association of Water Companies
7:30 A.M. – 9 A.M. – BREAKFAST FOR ATTENDEES
Bayview Ballroom
Tuesday, September 10
9:20 A.M. – BEST PRACTICES FOR LOW-INCOME ASSISTANCE & RATES
The relationship between those that provide vital drinking water and wastewater disposal and customers that rely on these services is an important one. Connect with industry leaders about the best practices for customer-centric policies for low-income assistance and rates that is positive and data-driven.
Moderator:
Chris Franklin, Chairman and CEO, Essential
Panelists:
Chelsie Carter, Director, Customer Experience, Central States Water Resources
Juliet Ellis, Head of Utilities, Promise Pay
The Honorable Angie Hatton, Vice Chair, Kentucky Service Commission
10:20 A.M. – MISSION SUCCESS & SURVIVAL
10:20 A.M. – MISSION SUCCESS & SURVIVAL
Water system fragmentation often increases costs and decreases water quality, perpetuating environmental injustice and causing disproportionate harm to low-income communities. Join us for a conversation about coordination and consolidation and the role it plays in the future of U.S. water.
Moderator:
Check back for updates as speakers are confirmed
Panelists:
Check back for updates as speakers are confirmed
11:20 A.M. – NETWORKING BREAK & VENDOR HALL OPEN
11:20 A.M. – NETWORKING BREAK AND VENDOR HALL OPEN
Pacific Foyer
11:40 a.m. - Jetting into 2025
11:40 a.m. - Jetting into 2025
Chairman, President & CEO, California Water Services
12:00 P.M.- 1:15 P.M. – LUNCH FOR ATTENDEES
12:00 P.M.- 1:15 P.M. – LUNCH FOR ATTENDEES
Bayview Ballroom
Living Water Award
NAWC Annual Members Meeting
1:30 P.M. – DEALING WITH THE DANGERS
1:30 P.M. – DEALING WITH THE DANGERS
More and more headlines are warning of the presence of “forever chemicals” in our drinking water. The EPA’s decision to establish a national standard for addressing these harmful chemicals in our drinking water provides clarity to all utilities, their customers and states, while placing all water in the same boat to navigate these uncharted waters. Let’s break down how we protect customers now – and in the future – from not only these substances, but also from the billions of dollars it will cost to clean them up.
Moderator:
Check back for updates as speakers are confirmed
Panelists:
Check back for updates as speakers are confirmed
3:15 P.M. – NETWORKING BREAK & VENDOR HALL OPEN
3:15 P.M. – NETWORKING BREAK AND VENDOR HALL OPEN
Pacific Foyer
3:30 P.M. – IT’S CLASSIFIED
3:30 P.M. – IT’S CLASSIFIED
Join us for the staple of the Water Summit – the Commissioner and NAWC Member Roundtable. It’s an opportunity for a candid conversation about important topics from the perspective of state utility regulators and member companies.
Moderator:
Karine Rougé, CEO, Veolia North America
Panelists:
Check back for updates as speakers are confirmed
4:45 P.M.- 6:30 P.M. – SPONSORS RECEPTION (BY INVITATION ONLY)
4:45 P.M.- 6:30 P.M. – Closing Reception
Sunset Terrace at Layover
